Courses / Expert - Improving the Efficiency and Impact of the Board of Directors as a group
"A tailored programme for all the members of a Board of Directors"
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Course outline
This course is a tailored programme for all the members of your board of directors together to improve the overall efficiency and effectiveness of discussion and decision-taking as a group as well as managing healthy conflict constructively. The specific objectives are set by your board of directors as a group and the programme is adapted according to these objectives.

Examples of typical objectives are, but not limited to, the following list:
  • Transforming your board meetings from a hostile environment to a collaborative one.
  • Moving from competing ideas to consensus building.
  • Dealing with dissenting views immediately rather than postponing decisions.
  • Ensuring decisions are made on the basis of sufficient relevant information.
  • Creating a forum for discussion rather than just tacitly validating a dominating voice.
  • Collectively generating several solutions to an issue before taking a decision on the way forward.
  • Embracing and dealing with necessarily difficult conversations.


Based on your board’s objectives, to be discussed in advance of the course, the following group techniques will be applied and adapted to achieve these objectives:

Preparing for the board meeting
  • Understanding all the interests
  • Toxic subjects
  • Exploiting the meeting agenda


Stimulating exchanges of substantive views with efficiency
  • Addressing direct and indirect interests
  • Discussing principles rather than positions
  • Presenting the reasoning before the position
  • Anchoring a proposition
  • Making a proposition with choice


Getting to relevant information

  • Extracting hidden interests
  • The conception and use of a Plan B
  • The power of silence
  • Respecting and reinforcing your colleague’s questions


Teamwork to get to an optimal decision
  • Constructing on the idea of another director
  • Adding choice to a proposition
  • Framing in your colleague’s interests
  • Helping your counterparty to save face.
  • Using questions rather than making a statement
  • How to return to a constructive dynamic


Managing conflict constructively
  • Challenge the principle, not the person
  • Stick to facts
  • Compare rather than reject
  • Disarm predictable negative reactions
  • Avoiding misunderstandings
  • Confirming true intentions without accusing


Your board will put into action these techniques in a simulation of a board meeting. Each board member will be given various views to adopt and you will be collectively invited to get to a consensual decision for solution – just as in a live board situation.

For additional information, please contact Véronique Vansaen, training executive, (+352 26 00 21 453), v.vansaen@ila.lu